Business process management aims to take the pain out of process inflexibility

Meeting Maker, Inc., acquires PeopleCube; Becomes leader in on-demand human process management; Company renamed PeopleCube; Broadens market scope to include

Applying Business Process Management Technologies to CRM Challenges? Truly Manage Customer Relationships, Not Customer Resources

Business Process Management Do's and Don'ts

Capturing the Value of Workflow and Business Process Management

The importance of ethics: At a time when companies are conducting business at the speed of thought, it is prudent for internal auditors to keep risk management

World-Class Customer Care Through Business Process Management

Streamlining Industry Operations Through Business Process Management

HandySoft plays key role in supporting e-Gov initiatives - National Highway Traffic Safety Administration , National Institute of Health, National Institute

Strategy-driven growth: a Florida health plan employs a host of process changes and IT improvements to redirect its growth to a small business market.

Managing e-mail as a business process

Harnessing technology to redesign labor cost management reports: labor costs typically represent over 50 percent of a hospital's total operating expenses.

Process change: following the four guiding principles of operational transformation will help you to ensure successful execution of your business strategy

Kreg Information Systems: guaranteed ROI with contract/ claims management process improvement

Integrating LIMS with the enterprise: for process optimization and effective resource management

Web services and business process management

Marrying technology and process change for improved revenue management: during the managed care heyday of the 1990s, healthcare economists and futurists

Re-forge the chain: modern supply chain management is a circular process that incorporates software, lean manufacturing and RFID

Mastering management: again this month, we present some of the best business management ideas and concepts from consultants, trainers and shop owners

SAN design and management: an ongoing process

Strategic alignment and systems control of processes: the case of JEA: how a municipal utility implemented a process-based organizational structure and

Self-service done right: New England health plan combines IT consolidation, outsourcing, Web-based technology and process redesign to achieve its business

Movers or shakers: Companies move past IT and onto people in the outsourcing game - People & Management: Business Process Outsourcing

Process approach to quality: TS 16949's second coming serves not only as wall decor but as a complete business analysis

Moving toward a strategic technology plan: the business case supporting such a move is strong. Upper management must take the first steps

Using business intelligence effectively for credit information management

Mastering management: again this month, we present some of the best business management ideas and concepts from consultants, trainers and shop owners.

A technical framework for sense-and-respond business management

Business not as usual: Washington state community provider stretches an automated order entry system—and expands its functionality to include automation

Investment management: 8 steps to improve performance: to help realize your organization's financial goals, it's important to employ an investment evaluation

Emerson Process Management was named the 2005 Process Control & Industrial Automation Company of the Year by Frost & Sullivan

Executing a balancing act: with the advent of electronic claims transactions, insurers and hospitals say they are working to streamline the medical claims

BUSINESS PROCESS REDESIGN IN HEALTHCARE: TOWARDS A STRUCTURED APPROACH

Forging core strength: New Jersey hospital uses fully integrated business system to improve financial management

Surviving global competition through aggressive business practices: the alternate ways that U.S. shops will approach the purchase of new equipment, determination

Transforming your equipment management process with RFID

The Wexford Group International is a worldwide provider of process improvement and reengineering services to business and government clients since 1992

BPEL standardizes process management

Knowledge management a critical component of ongoing excellence; strong collection process, linkage to strategic mission imperative

From Function to Process Perspective: IT Asset Management Grows Up

Declarative techniques for model-driven business process integration

AN EVALUATION OF PROCESS-ORIENTED SUPPLY CHAIN MANAGEMENT FRAMEWORKS

Seeing the big picture: new data tools are enabling CEOs to get a better handle on performance across their organizations - Technology - business performance

Patient accounts management/business office

Integrating the Patch Management Process with Infrastructure Management

Message-level vs. business process: selecting the best integration approach - Application Integration

The college of business and technology's course embedded student outcomes assessment process

Business SENSE: YOUR SHOP MANAGEMENT SYSTEM: THE KEY TO PROFITABILITY

Process Re-Engineering: Re-Designing the Business of Healthcare - Technology Information

HP, NEON Integrate Process Management - Company Business and Marketing - Brief Article

Document management in the digital age: electronic filing systems are no longer only a big-business solution for managing paper documents

Mending fences: fix a rift with a neighboring business without your lawyer

Business Process Management
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For more than 20 years Sutherland Global Services, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality. 

Sutherland has developed a global technology infrastructure and applications to enable a competitive advantage for clients’ businesses and related IT oursourcing requirements. Sutherland’s technology and infrastructure teams have designed and built a highly scalable and flexible foundation. This allows Sutherland to provide an exceptional level of performance and seamless integration of enabling technologies independent of the client’s internal IT capabilities while capitalizing on a client’s industry knowledge.

By standardizing on proven and industry leading platforms and development standards, Sutherland offers an array of rapidly deployable back and front office IT outsourcing solutions. Sutherland also employs a skilled team of developers focused on delivering innovative software solutions to optimize many facets of a client’s operation. Sutherland delivers these effective tools at significantly lower cost and much faster than would be possible by customizing each application for specialized needs.

BPO is a widely used – if not always widely acknowledged – tool in the global marketplace to leverage core competencies and expertise wherever they are. Outsourcing IT functions, offshore outsourcing, relocating back office functions including human resources administrative tasks, finance and accounting, order and document management, transaction and payments processing allows the Fortune 500 and Fortune 1000 companies to reduce costs and increase the quality of necessary services to employees, shareholders and customers. Sutherland operates outsourcing facilities in Windsor, Ontario, Canada; Sault Ste. Marie, Ontario, Canada; Vernon, British Columbia, Canada; Monterey, Mexico; Chennai, India; Mumbai, India; Kerala, India; London, England; Pittsford, New York; Rochester, New York; Syracuse, New York; Virginia Beach, Virginia; Manila, Philippines; Clark, Philippines; Camarines Sur, Philippines; Davao, Philippines.